All orders are shipped within two business days using the USPS's 1-3 Day Priority Mail. You will be notified via email with a tracking number when shipped out.
How much is shipping?
For domestic orders, shipping is $10. Orders over $100 will receive free shipping. All international orders are shipped using USPS Priority Mail International for $30.
What is your return policy?
We recently changed our return policy from issuing refunds to store credit only. Returns are accepted within 7 days of delivery. All returns must meet the following criteria:
Final Sale items are not eligible.
Special orders, jewelry, accessories, bags, hats, belts, lingerie, swimwear, perfumes, footwear, and vintage items are non-returnable.
A USPS pre-paid shipping label is included in qualifying orders. International orders do not qualify.
All items must be returned in their original, unworn, unwashed, & smoke-free condition with original tags attached.
If returned item(s) meet all the above requirements, your return will be processed within 3 to 4 business days.
You will receive an email confirmation when your return has been credited.
Please include a copy of your invoice in the original (or comparable) box along with your reason for return and mail to:
Sanctuaire de la Belle/RETURNS DEPT., 304 Scales St., Starkville, MS 39759.
We understand that this is not as conveient of a refund policy as larger retailers but the cost of issuing refunds has risen and is negatively affecting our small business.What if I have another question not posted here?